Core systems degradation

Resolved

Degraded performance

Started about 3 years agoLasted 43 minutes

Affected

Rainbow Core Services

Rainbow Hybrid PBX Telephony

Rainbow Administration & Subscriptions

Rainbow Conferencing

Rainbow Media Relays

Rainbow ProSanteConnect Authentication

Updates

Resolved
September 20, 2022 at 12:20:00 PM
Resolved
September 20, 2022 at 12:20:00 PM
We just resolved the issue!
Monitoring
September 20, 2022 at 12:15:00 PM
Monitoring
September 20, 2022 at 12:15:00 PM
We implemented a fix and currently monitoring the result.
Identified
September 20, 2022 at 12:06:11 PM
Identified
September 20, 2022 at 12:06:11 PM
We are continuing to work on a fix for this incident.

We see impacts on several components. We are currently restarting services
Investigating
September 20, 2022 at 11:37:00 AM
Investigating
September 20, 2022 at 11:37:00 AM
We are currently investigating this incident.

Rainbow HDS - Core systems degradation – Incident details