Rainbow HDS : degraded performance for a few minutes

Resolved

Operational

Started over 1 year agoFebruary 26, 2025Lasted 14 minutes9:36:009:50:00 AMUTC

Affected

Rainbow Core Services

Updates

Resolved
February 26, 2025 at 9:50:00 AMUTC
Resolved
February 26, 2025 at 9:50:00 AMUTC
This incident has been resolved.
Monitoring
February 26, 2025 at 9:47:00 AMUTC
Monitoring
February 26, 2025 at 9:47:00 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
February 26, 2025 at 9:40:00 AMUTC
Identified
February 26, 2025 at 9:40:00 AMUTC
We identified the server in fault and we are currently monitoring and investigating the equipment.
We are continuing to work on a fix for this incident. Impact should be minimal for users
Investigating
February 26, 2025 at 9:36:00 AMUTC
Investigating
February 26, 2025 at 9:36:00 AMUTC
We detected an issue with one of our core network equipment. Users may experience degraded performance.
We are currently investigating this incident.

Rainbow HDS - Rainbow HDS : degraded performance for a few minutes – Incident details