Ranbow incident

Resolved

Operational

Started about 1 year agoApril 26, 2025Lasted 27 minutes5:08:005:35:00 AMUTC

Affected

Rainbow Core Services

Rainbow Hybrid PBX Telephony

Rainbow Administration & Subscriptions

Rainbow Conferencing

Rainbow Media Relays

Updates

Resolved
April 26, 2025 at 5:35:00 AMUTC
Resolved
April 26, 2025 at 5:35:00 AMUTC
This incident has been resolved.
Monitoring
April 26, 2025 at 5:30:00 AMUTC
Monitoring
April 26, 2025 at 5:30:00 AMUTC
We implemented a fix and are currently monitoring the result.
Identified
April 26, 2025 at 5:25:00 AMUTC
Identified
April 26, 2025 at 5:25:00 AMUTC
Investigating
April 26, 2025 at 5:08:00 AMUTC
Investigating
April 26, 2025 at 5:08:00 AMUTC
We are currently investigating this incident.

Rainbow HDS - Ranbow incident – Incident details