Issue on Rainbow hybrid telephony / API portals

Resolved

Major outage

Started 9 months agoOctober 20, 2025Lasted about 1 hour4:46:006:02:10 PMUTC

Affected

Rainbow Core Services

Rainbow Hybrid PBX Telephony

Updates

Resolved
October 20, 2025 at 6:02:10 PMUTC
Resolved
October 20, 2025 at 6:02:10 PMUTC
This incident has been resolved.
Monitoring
October 20, 2025 at 5:10:00 PMUTC
Monitoring
October 20, 2025 at 5:10:00 PMUTC
We implemented a fix and are currently monitoring the result.
Investigating
October 20, 2025 at 4:46:00 PMUTC
Investigating
October 20, 2025 at 4:46:00 PMUTC
We are currently investigating this incident.

Rainbow HDS - Issue on Rainbow hybrid telephony / API portals – Incident details