Rainbow HDS - Ranbow incident – Incident details

All systems operational

Ranbow incident

Resolved
Major outage
Started about 3 years agoLasted about 1 hour

Affected

Rainbow Core Services

Major outage from 11:30 AM to 12:40 PM

Updates
  • Resolved
    Resolved

    We just resolved the issue!

  • Monitoring
    Monitoring

    We implemented a fix and currently monitoring the result.

  • Update
    Update

    Rainbow client can now connect, use IM and use conferencing. But Rainbow telephony is still down. We are continuing to work on a fix for this incident.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

  • Investigating
    Investigating

    We are currently investigating this incident.